30-Hour General Civil Mediation Skills Training
November 17th 2025 - November 20th 2025
This 30-Hour General Civil Mediation Skills training course has been certified for 31 hours of alternative dispute resolution training by the Minnesota (MN) State Court Administrator, ADR Program. Upon completion of this course, participants will be eligible for the MN General Rules of Practice for the District Court's Qualified Civil Facilitative (Mediation) Roster of Neutrals. CE and CLE credits are available.
This class runs ALL IN PERSON from 8:00 AM to 5:30 PM each day on Monday through Thursday, November 17-20. There will be stretch breaks, snack breaks, and a one-hour lunch break each day. Please note that drinks, snacks, and a catered lunch will be provided for all participants. An email will be sent in advance of the training start date to confirm any dietary requirements.
- 5.0/5.0
- 51 Enrolled
- English
$1,295.00
This course includes
- Duration 30 hr
- Language English
- Next Start Date April 29th 2025
Course Description
This 30-Hour General Civil Mediation Skills training course has been certified for 31 hours of alternative dispute resolution training by the MN State Court Administrator, ADR Program. Upon completion of this course, participants will be eligible for the MN General Rules of Practice for the District Court's Qualified Civil Facilitative (Mediation) Roster of Neutrals. CE and CLE credits are available.Mediation is a flexible and creative process that helps people find mutually acceptable resolutions to their issues and concerns. The mediator is an impartial party who uses the process of mediation to help participants communicate effectively, explore underlying interests and craft constructive outcomes.
The course is designed for people from all professional backgrounds: managers hone their conflict management skills; lawyers find new ways to help clients solve problems; judges are challenged to expand their approach to resolving lawsuits; human resource professionals gain an invaluable tool. Counselors and therapists, religious leaders, public employees, educators, health care professionals and bartenders have all incorporated mediation skills learned in this training into their jobs.
This experiential course teaches tools and strategies for effective conflict intervention. Participants learn a five-step mediation structure. The stages of the mediation process are demonstrated by use of a video dramatization created especially for this training. It also examines the causes of conflict, cultural issues in mediation and ethical concerns.
Trainees experience a supportive learning environment that includes hands-on exercises, group discussion, multimedia presentations and simulations with individualized feedback from experienced coaches. The simulations include a variety of disputes.
Our highly experienced trainers are joined by other experienced mediators to create an engaging atmosphere that encourages experimentation and participation. Trainees find this course invaluable in their professional lives, in formal mediation settings and for daily conflict management.
Tobin Lay
JD, MBA, COO of Mediation Center
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9.1k
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5
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2 Courses
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4
About Instructor
Tobin Lay, JD, MBA, is the COO of Mediation Center, a facilitator, a qualified neutral (civil and family mediator) under Rule 114 of the MN General Rules of Practice, and occasionally works as an Adjunct Professor at Mitchell Hamline School of Law, teaching Negotiation, Theories of Conflict, and Organizational Conflict Management. Mr. Lay also volunteers with Community Mediation Minnesota as a member of its Board of Directors. Until recently, Mr. Lay has worked professionally as a public administrator, where he served as City Administrator and/or other roles for the Minnesota Cities of Landfall Village, Birchwood Village, and North St. Paul. Mr. Lay received a B.S. from University of Phoenix, with a major in Business Management, an M.B.A. from Hamline University, with a concentration in International Management, and a J.D. and Certificates in International Business Negotiations and Advocacy and Problem Solving from Hamline University School of Law.
Our Student Reviews
5.0
Average Total Rating
Minden Pevey
February 20th 2025 at 11:18amReview on: 30-Hour General Civil Mediation Skills Training
I have been so impressed with Tobin Lay and his team at Mediation Center. They are more than instructors and trainers, they are experts who have a passion for the work of mediation and care deeply for their students. They work hard to ensure a positive learning experience for everyone. I am so grateful I found this course!
Tobin Lay
February 27th 2025 at 2:10amThank you for this review, Minden. We are so happy you hear that you've enjoyed our services and we hope to please you again!
Weston Lay
March 10th 2025 at 11:16pmReview on: 30-Hour General Civil Mediation Skills Training
I recently completed this mediation course, and I can confidently say it exceeded all my expectations. The course provided a perfect balance of theory and hands-on practice, allowing me to develop essential conflict resolution skills in a structured and supportive environment. The instructors were knowledgeable, engaging, and brought real-world experience into the lessons, making the material both relevant and easy to apply. I especially appreciated the interactive exercises and role-playing scenarios, which helped me build confidence in handling difficult conversations effectively.